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Contact

Call us

+1 646.502.5323

Email us

info@passavantandlee.com

SHIPPING

Passavant and Lee products are shipped worldwide free of charge.

Unless otherwise noted, all products will ship within one business day of purchase and a shipping confirmation will be sent with tracking information.

Please contact us at info@passavantandlee.com with any special shipping requirements or questions.

TAXES AND IMPORT DUTIES

Within the United States there is no sales tax when shipped outside of New York State.

When shipping within the UK, Passavant and Lee pays all import duties and taxes.

When shipping to the rest of the world, Passavant and Lee pays a portion of customs and import fees, while certain sales tax may be due depending on the final destination. Any additional fees will be clearly itemized in the final product price before purchase. All products are shipped via FedEx or DHL Express and delivered with duties and taxes paid.

PRODUCT CARE

Each product contains unique materials, created to be lightweight, strong and resistant to weather. Small scratches may occur during normal use as the product ages and is exposed to the elements; this will create the overall patina of your product over time. Cleaning of the metal surfaces with the included polishing cloth or another soft, dry cloth of similar texture will remove any unwanted fingerprints or smudges. For elements that are sterling silver-plated, naturally occurring tarnish can be removed using any silver polishing cloth or mild tarnish remover. We welcome you to reach out to us directly at any point if you have questions or require assistance in the care of your product.

Some color and texture variation will be visible as all leather is tanned naturally. These are characteristics of the skins, giving this leather its unique beauty. Drops of water may be absorbed initially but will dry quickly leaving no lasting marks.

RETURNS AND EXCHANGES

If at any point you have questions or concerns about your purchase, please contact us.

Our return policy lasts 7 business days from the date you receive your item, and within that timeframe you may return it to us for a full refund. To be eligible for a refund or exchange, your product must be unused, in the same condition that you received it and in its original packaging.

To return or exchange your item, please contact us at info@passavantandlee.com or call +1 646.502.5323.

WARRANTY

Passavant and Lee guarantees every product against craftsmanship defects or flaws and will repair or replace free of charge. Additionally, at any time we are pleased to conduct a full refurbishment of your product at no charge, including a treatment for the leather and general cleaning and polishing.

Web

MODAOPERANDI.COM

MATCHESFASHION.COM

BARNEYS.COM

London

Fortnum & Mason
181 Piccadilly
London, W1A 1ER
+44 207 734 8040

LOS ANGELES

Barneys New York, Beverly Hills
9570 Wilshire Blvd
Beverly Hills, CA
+1 310 276 4400

NEW YORK

Barneys New York, Madison
660 Madison Avenue
New York, NY
+1 212 826 8900

Barneys New York, Downtown
101 7th Avenue
New York, NY
+1 646 264 6400

Contact

Call us

+1 646.502.5323

Email us

info@passavantandlee.com

SHIPPING

Passavant and Lee products are shipped worldwide free of charge.

Unless otherwise noted, all products will ship within one business day of purchase and a shipping confirmation will be sent with tracking information.

Please contact us at info@passavantandlee.com with any special shipping requirements or questions.

TAXES AND IMPORT DUTIES

Within the United States there is no sales tax when shipped outside of New York State.

When shipping within the UK, Passavant and Lee pays all import duties and taxes.

When shipping to the rest of the world, Passavant and Lee pays a portion of customs and import fees, while certain sales tax may be due depending on the final destination. Any additional fees will

TAXES AND IMPORT DUTIES

be clearly itemized in the final product price before purchase. All products are shipped via FedEx or DHL Express and delivered with duties and taxes paid.

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PRODUCT CARE

Each product contains unique materials, created to be lightweight, strong and resistant to weather. Small scratches may occur during normal use as the product ages and is exposed to the elements; this will create the overall patina of your product over time. Cleaning of the metal surfaces with the included polishing cloth or another soft, dry cloth of similar texture will

PRODUCT CARE

remove any unwanted fingerprints or smudges. For elements that are sterling silver-plated, naturally occurring tarnish can be removed using any silver polishing cloth or mild tarnish remover. We welcome you to reach out to us directly at any point if you have questions or require assistance in the care of your product.

Some color and texture variation will be visible as

PRODUCT CARE

all leather is tanned naturally. These are characteristics of the skins, giving this leather its unique beauty. Drops of water may be absorbed initially but will dry quickly leaving no lasting marks.

hello

RETURNS AND EXCHANGES

If at any point you have questions or concerns about your purchase, please contact us.

Our return policy lasts 7 business days from the date you receive your item, and within that timeframe you may return it to us for a full refund. To be eligible for a refund or exchange, your product must be unused, in the same condition that you received it and in its original

RETURNS AND EXCHANGES

packaging.

To return or exchange your item, please contact us at info@passavantandlee.com or call +1 646.502.5323.

WARRANTY

Passavant and Lee guarantees every product against craftsmanship defects or flaws and will repair or replace free of charge. Additionally, at any time we are pleased to conduct a full refurbishment of your product at no charge, including a treatment for the leather and general cleaning and polishing.

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STOCKISTS

STOCKISTS

London

Fortnum & Mason
181 Piccadilly
London, W1A 1ER
+44 207 734 8040

STOCKISTS

LOS ANGELES

Barneys New York, Beverly Hills
9570 Wilshire Blvd
Beverly Hills, CA
+1 310 276 4400

STOCKISTS

NEW YORK

Barneys New York, Madison
660 Madison Avenue
New York, NY
+1 212 826 8900

Barneys New York, Downtown
101 7th Avenue
New York, NY
+1 646 264 6400

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